Frequently Asked Questions
Everything you need to know about your Tiger Mist order.
How long does shipping take?
We offer Express Shipping worldwide. Domestic orders within Australia typically arrive in 1-3 business days, while international shipping usually takes 3-7 business days depending on your location.
What is your return policy?
We accept returns for store credit within 30 days of the delivery date. Items must be in their original condition, unworn, unwashed, and with all tags attached. Please note that final sale items cannot be returned.
How do I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking link. You can use this link to follow your parcel's journey directly to your door.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and buy-now-pay-later options including Afterpay, Klarna, and Zip Pay.
How do I find my size?
We provide a comprehensive size guide on every product page to help you find your perfect fit. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or checking the specific fabric stretch notes in the description.
Do I have to pay for international customs and duties?
International orders may be subject to customs duties and taxes once the parcel reaches its destination country. These charges are the responsibility of the customer and are not included in the shipping cost.